1. the introduction

This Privacy Notice sets out how Be-Line, the owner or operator of this website, collects and processes your personal data in order to promote, perform and provide the Be-Line services. By visiting this site, providing your personal data, or viewing or purchasing be-line services, you expressly agree to be bound by the terms and conditions of this privacy notice. If you do not agree to it, please do not use or access this site or use any of the be-line services.

2. definitions

“affiliate” means, in relation to any person or entity, any other person or entity that directly or indirectly through one or more intermediaries controls, is controlled by, or is under common control with such person or entity.

“Be-Line Services” means the services offered by Be-Line Online on any website or electronic application or services and call centers, including but not limited to be-Line services.

“Applicable Laws” means any privacy or personal data protection law, statute, treaty, rule, regulation, regulatory or statutory requirement, ordinance, license, restriction, judicial or administrative order, statute, common law or other authorization having the effect of law in the State of Kuwait.

“Data Subject” or “you” means an identified or identifiable living natural person to whom Personal Data relates and who uses this Website or the B-Line Services.

“Personal data” means any information relating to a data subject that can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more physical identification factors physiological, genetic, mental, economic, cultural or social data subject.

“Privacy Notice” means this set of terms and conditions that govern the processing of personal data.

“Processing” means any operation or set of operations performed on Personal Data or on groups of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation or use or disclosure by transmission, publication, otherwise making available, alignment, combination, restriction, erasure, or destruction.

“Site” means the Website, whose home page is identified as www.beelinekw.com and any mobile or desktop application developed by or on behalf of Beeline, and any successor or substitute thereof

“Significant Personal Data” means personal data that discloses your racial or ethnic origin, religious, political or philosophical beliefs, trade union membership, genetic data or biometric data for the purposes of unique identification.

“Be-Line” or “we” means the Be-Line Company for the delivery of consumer orders

3. What personal data do we collect?

We collect your personal data in order to provide and continuously improve the Be Line services. We collect different types of personal data:

1.3 Personal data provided by the data subject

In order to provide a seamless customer experience, we receive and store your personal data in connection with the B-Line Services, including but not limited to:

a) Name, address and telephone numbers.

b) Payment information.

c) age.

d) The personal description and photograph on your profile.

e) Information and documents related to identity, including civil card numbers, national identity and driver's license.

f) Financial information.

2.3 Automated information

We automatically collect and store certain types of personal data about your use of the be-line services. We use "cookies" and other unique identifiers, and obtain certain types of personal data when your web browser or device accesses the B-Line Services. We may automatically collect personal data from, including but not limited to

a) The Internet Protocol (IP) address used to connect your computer to the Internet. internet.

b) Login, email address and password.

c) The location of your device or computer.

d) Device metrics such as when the device is in use, application usage, connection data, and any errors or failures

e) Version and timezone settings.

f) The date of purchase.

3.3 Information from other sources

We may receive personal data about you from third party sources including b-Line, such as updated delivery and address personal data from our carriers, which we use to correct our records and more easily deliver your next purchase. However, we are not responsible for the privacy practices of third-party websites that we do not own, operate, or control. We may collect personal data from other sources including but not limited to:

a) Updated delivery and address information from third parties.

b) Search results and links, including paid listings.

c) Third party applications or websites through which you allow us to collect, share and/or use your personal data.

d) Third party sources that provide marketing or demographic information about you to enhance our ability to tailor our content and offer you b-line services that we believe may be of interest to you.

4. The purposes for which we use your personal data

Be Line uses your personal data to operate, provide, develop and improve the Be Line Services, including but not limited to:

1.4 Ordering, delivery and promotion

B-Line uses your personal data to receive and process orders, deliver products and services, process payments, and communicate with you about orders and other services

Services and promotions for b-line services.

2.4 B-Line Business Purposes

Where appropriate, B-Line uses your personal data for marketing, to answer your inquiries, to consider an application for employment, to perform data analysis, for administrative purposes, and for accounting, tax and audit requirements.

3.4 Provide troubleshooting and improve be-Line services

b-Line uses your personal data to provide operational functions, analyze performance, fix errors, and improve the usability and effectiveness of b-Line services.

4.4 Recommendations and customization

Be-Line uses your personal data to recommend products and services that may be of interest to you, identify your preferences, and personalize your experience with Be-Line.

5.4 Compliance with legal obligations

In some cases, Be-Line collects and uses your personal data to comply with applicable laws.

6.4 Communication with you

be-Line uses your personal data to communicate with you in connection with the be-Line services through various channels (for example, via telephone and e-mail).

7.4 Advertisements

B-Line uses your personal data to display interest-based advertisements for features, products and services that may be of interest to you. B-Line does not use personal data that personally identifies you to display interest-based ads.

5. Disclosure and sharing of your personal data

1.5 We may share your personal data within Be-Line to give you access to the Be-Line Services. Be-Line may market the Be-Line Services to you as a result of such sharing unless you expressly opt out.

2.5 Be-Line may be required to disclose and share your personal data to comply with legal obligations, and to prevent, detect, mitigate and investigate fraudulent or illegal activities related to the Be-Line Services. B-Line may disclose sensitive personal data to government agencies or other authorized law enforcement agencies if required to do so by law or in the good faith assumption that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process. BeLine may disclose Personal Data to law enforcement offices, third party rights holders, or others in the good faith belief that such disclosure is reasonably necessary to enforce its terms or privacy notice, respond to claims that advertising violates the rights of a third party, or protect the rights of its users, the public, or their property or personal safety.

3.5 Be-Line may share your personal data with suppliers and third-party service providers (including but not limited to the service providers of this website and the vendors present on this site), as necessary for their own business purposes in order to conduct and facilitate the services of Be-Line and its marketing and advertising activities.

6. Data owner rights

1.6 The right to obtain information

You have the right to receive clear, transparent and easy-to-understand information about how we use your personal data.

2.6 Right of Access

You have the right to obtain a copy of the personal data we hold about you and to check that we are lawfully processing it in accordance with applicable laws.

3.6 Right to rectification

You have the right to have any incomplete or inaccurate personal data we hold about you corrected. We may need to verify the accuracy of any new personal data you provide to us.

4.6 Right to Deletion

You have the right to ask us to delete or remove personal data where there is no good reason for us continuing to process it. However, we may not always be able to comply with a deletion request for specific legal reasons which will be communicated to you, if applicable, at the time of your request.

5.6 Right to object

In the event that we are found to be in non-compliance with this Privacy Notice or applicable laws, you have the right to object to certain types of processing, including processing for the purpose of direct marketing (for example, receiving emails from us to notify you or contact you with various potential opportunities).

6.6 Right to restrict data processing

You have the right to restrict the processing of your personal data in the following scenarios:

a) If you want us to prove the accuracy of the personal data.

b) where our use of the data is unlawful, but you do not want us to erase it.

c) where you wish us to keep the personal data even if we no longer need it because you need it to establish, exercise or defend legal claims.

d) you object to us processing your personal data, but we need to check whether we have legitimate grounds to use it.

7.6 Right to data portability

We will provide you, or a third party of your choosing, with your personal data in a structured, commonly used and machine-readable format. This means that it may be transmitted, copied or transmitted electronically under certain conditions.

8.6 Right to withdraw consent

Your acceptance of this Privacy Policy as stated below is the legal basis for Be Line's processing of your personal data. However, you have the right to withdraw your consent at any time; However, if you withdraw consent, this does not mean that the processing of your personal data, with your consent until such successful withdrawal, is unlawful. You can withdraw your consent to the processing of your personal data at any time by contacting us at info@beelinekw.com.

9.6 Rights Related to Automated Decision Making and Configuration

You have the right not to be subject to a decision based solely on automated processing that would have material legal or other effects on you. In particular, you are entitled to:

a) Obtaining human intervention.

b) Express your point of view.

c) Obtain an explanation of the decision reached after an evaluation.

7. Exaggerated or unreasonable application fees

You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if we believe your request for access is unfounded or excessive. Alternatively, we may refuse to comply

request in such circumstances.

8. Response times for data subject requests

We try to respond to all legal requests within 30 days. Sometimes it may take longer if your application is particularly complex or if you have submitted a number of applications. In this case, we will notify you and keep you updated.

9. What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access personal data (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to anyone who has no right to obtain it. We may also contact you to ask you for more information in relation to your request to speed up our response. If you wish to exercise any of the rights described above, please contact us at info@beelinekw.com.

10. Children's personal data

We do not knowingly solicit or collect personal data from children. If you share any Personal Data of a Child, you represent and warrant that you have the authority to do so and permit Be-Line to use the Personal Data in accordance with this Privacy Notice.

11. The period we retain your personal data

We will keep your personal data in accordance with applicable laws for no longer than is required for the purpose for which it was collected or as required by applicable laws.

Be-Line retains your personal data where it has a legitimate interest, to perform a contract, or where there is a vital interest for the data subject or another natural person, to perform a task performed in the public interest, in the course of exercising an authorized official authority, or for the purposes of satisfying any legal, accounting or other requirements Regulatory reporting requirements or with your consent and then beLine will either delete it or anonymize it so that it can no longer be associated with you. their legal rights and/or defense against legal claims or if required by applicable laws or for other legitimate purposes and Be-Line may continue to keep your Personal Data anonymously for analytical and research purposes.

12. How we protect your personal data

1.12 In an effort to protect your personal data from unauthorized access, disclosure, loss, damage or misuse, we adopt security practices and procedures, at our option, in line with applicable laws or international standards.

Such as ISO/IEC 27001:2013. We design our systems with security and privacy in mind. We adopt industry standard security measures and keep updating our systems from time to time in order to protect your personal data from any hacking or spreading of viruses. We use different methods to protect personal data as mentioned below:

a) Physical measures. Locked filing cabinets, office access restrictions and alarm systems.

b) technical tools. Passwords and encryption generally using industry best practices.

c) Regulatory controls. Confidentiality agreements, restricted access on a need-to-know basis, staff training, and security clearances.

d) Online security. We incorporate security measures such as encryption and authentication tools to protect your personal data from unauthorized use. Firewalls are used to protect our servers and our network from unauthorized users accessing and tampering with files and other personal data we store. In addition, we conduct regular malware scanning to prevent personal data from being compromised.

12.2 Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep personal data confidential. In addition, all sensitive personal data and credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

15. Aggregated data or previously classified data

Be-Line may also collect and/or generate anonymous and aggregated information from your use of the Be-Line services. The anonymized or aggregated information is not personal data because we are unable to reconstruct your identity using any means available to us from such anonymized or aggregated information. The anonymized and aggregated information is used For a variety of tasks including helping us to identify and correct any errors and to improve the performance of the Be-Line Services, Be-Line may use this information in a variety of ways including internal analysis, analytics and research. B-Line may share this information with third parties for purposes relating to it or to them in an anonymous or aggregate form designed to prevent anyone from identifying you.

16. How we use cookies

Cookies are small data files that are transferred to your device storage by a website while you are using your web browser (if you allow) They keep a record of your activities on that website to make your subsequent visits to the site more efficient Cookies may store a variety of information including the number of times you access this website, registration information, and the number of times you view a particular page or other element on this website. The use of cookies is a common practice adopted by most major websites to better serve their customers. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. By continuing to use be-line services, you agree to be-line's use of cookies. If you do not agree to be-line's use of cookies, you can block them in your browser settings. However, you may check out some of the functions on this site and for more information about cookies

For an external link and how to use it please read our cookie notice.

19. Intellectual property rights

This Site and all of its content including without limitation all text, graphics, html code, all product names, trade names, service names, domain names, taglines or logo distinctive in form, text or other surrounding text are copyrighted material and may not print, copy, publish, reproduce, use (including images of faces) or distribute them in whole or in part without the prior written consent of Be-Line.

20. Changes to the Privacy Notice

We may update this Privacy Notice from time to time in response to emerging legal, technical, contractual, regulatory or business developments. When we update our Privacy Notice, we will take appropriate actions to notify you, consistent with the significance of the changes we make. Your continued use of this site constitutes acceptance of these changes. We will obtain your consent to any material changes to this Privacy Notice when and where required by applicable laws.

You can find out when this Privacy Notice was last updated by checking the "Last Modified" date displayed at the end of this Privacy Notice.

Last modified: (August / 8 / 2023)

call us

If you have any comments or questions relating to our Terms or our Privacy Policy, you may contact us by sending an email to info@beelinekw.com or calling our customer service at 99221355